RiverLink accounts can be opened at two additional sites
Dec. 8, 2016 – Tolling is expected to begin soon on the Louisville – Southern Indiana Ohio River Bridges Project. RiverLink personal accounts can be opened online, by phone or in person. There are now two additional sites where accounts can be set up, and several sites where prepaid RiverLink local transponders can be purchased.
The sites are designed to offer drivers more choices on where to set up their RiverLink accounts and an additional option on how transponders can be purchased. Drivers with transponders will pay the lowest toll rates.
In addition to the regular customer service centers on each side of the river, an additional, temporary site has been added in both Louisville and Jeffersonville. RiverLink staff is available at the Nia Center in Louisville and the Indiana Bureau of Motor Vehicles in Jeffersonville. Accounts can be set up at these two locations and prepaid RiverLink local transponders are available. Prepaid transponders are also available at five additional, temporary sites.
The prepaid RiverLink local transponders can be purchased for $20. Cash is required, and exact change is encouraged. All forms of payment are accepted at the Nia Center and BMV. Drivers who purchase prepaid transponders will have a $20 balance to pay tolls on the Kennedy, Lincoln and East End bridges. The transponder does not have to be registered. Once the balance is exhausted, the transponder can be pulled from the windshield and thrown away.
“This is another way to give drivers choices,” said Megan McLain, innovative finance manager with the Kentucky Transportation Cabinet. “Drivers with transponders pay the lowest toll rates, but not all drivers want to open a RiverLink account. Prepaid transponders are an option for those drivers.”
Drivers would need to keep track of their usage. Balances are not tracked on prepaid transponders. The prepaid transponders are not eligible for the frequent-user discount.
“Drivers purchasing a prepaid RiverLink local transponder can also decide to convert their transponder to a prepaid RiverLink personal account,” said Clint Murphy, director of tolling oversight for the Indiana Department of Transportation. “By opening an account, drivers can check their account balance online, receive low-balance notifications and be eligible for the frequent-user discount. It’s a quick and simple process.”
Drivers can convert to a personal account by visiting one of the two, permanent RiverLink customer service centers, or by calling 855-RIV-LINK and providing customer service representatives their transponder number.
Customer service centers are located at 400 East Main Street in Louisville and 103 Quartermaster Court in Jeffersonville. The centers are open 7 a.m. – 7 p.m. Monday – Friday. They are also open 8 a.m. – 2 p.m. Saturday.
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The Louisville – Southern Indiana Ohio River Bridges Project includes two new bridges and their approaches, an improved Kennedy Bridge and reconstruction of the Kennedy Interchange, where I-65, I-64 and I-71 come together in downtown Louisville. The new Abraham Lincoln Bridge is carrying six lanes of I-65 northbound traffic. The improved Kennedy Bridge is carrying six lanes of southbound traffic. The new East End bridge will connect the Gene Snyder Freeway in Prospect, Kentucky with State Road 265 (Lee Hamilton Highway) in Utica, Indiana. Find more details on the Ohio River Bridges Project at www.kyinbridges.com.
| Location | Address | Hours |
| Nia Center | 2900 W. Broadway, Louisville | 9:00 a.m. – 4 p.m., M – F |
| Indiana BMV | 2944 E. 10th St., Jeffersonville | 8:30 a.m. – 6:30 p.m., Tues.
8:30 a.m. – 5:00 p.m. W – F 8:30 a.m. – 12:30 p.m. Sat. |
| Louisville Urban League | 1535 W. Broadway, Louisville | 9:00 a.m. – 5 p.m., M – F |
| St. Stephen Church | 1018 S. 15th St., Louisville | Hours vary |
| TARC (Union Station) | 1000 W. Broadway, Louisville | 8:00 a.m. – 4:30 p.m., M – F |
| Community Action of Southern Indiana | 1613 E. 8th St., Jeffersonville | 8:30 a.m. – 3:30 p.m., M – F |
| St. Stephen Church | 2701 Veterans Pkwy., Jeffersonville | Hours vary |
via East End Crossing http://ift.tt/2hb2zxA
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