Louisville Weather Forecast; January 21, 2017 at 05:00AM

Morning Weather Forecast: Partly Cloudy with a temp of 52F.

Todays forecast calls for 70F and a low of 50F.

UV Index: 0

Humdity: 89

Pollen Count: 0.10

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RiverLink Local Transponders Back in Stock

Drivers will receive their transponders in coming days

Jan. 20, 2017 – RiverLink local transponders are back in stock at customer service centers in Louisville and Jeffersonville. The transponders are available to drivers opening prepaid RiverLink accounts. Orders are being fulfilled, and drivers who opened accounts online or by phone in late December and January will receive their transponders in the mail in the coming days. Transponders are mailed free of charge.

Drivers that have requested RiverLink local transponders should expect to receive them by mid-February. RiverLink E-ZPass transponders have remained in stock.

Customer service centers are located at 400 E. Main St. in Louisville and 103 Quartermaster Ct. in Jeffersonville. The centers are open 7 a.m. – 7 p.m. Monday – Friday. They are also open 8 a.m. – 2 p.m. Saturday.

 

Drivers with Prepaid Accounts are Paying Lowest Rates

Drivers with RiverLink accounts waiting for transponders to arrive are paying the lowest rates, including the frequent-user discount. License plates are being scanned, matched to prepaid accounts and the transponder rate applied until transponders are delivered.

Drivers have requested more than 195,000 RiverLink transponders to date, including more than 160,000 RiverLink local transponders and nearly 36,000 RiverLink E-ZPass transponders. More than 87,000 families and nearly 3,000 businesses have opened RiverLink accounts.

 

Mounting Transponders

It’s important for drivers to properly mount their transponders as soon as they arrive. A transponder is placed on the inside of the windshield, as high and as central as possible. It may be placed on the driver side or passenger side of the rearview mirror.

Transponders should be mounted three inches away from any metal, tint, antenna or defroster.

Drivers should avoid extreme temperatures when mounting their transponders. During cold weather, drivers can warm their car for a few minutes before mounting a transponder.

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RiverLink is the new tolling system making the Louisville – Southern Indiana Ohio River Bridges Project possible. RiverLink is all-electronic tolling, with no toll booths, no coin machines, no lines and no stopping.  Toll rates range from $2-$12.

The new I-65 Abraham Lincoln Bridge, the improved I-65 Kennedy Bridge and the new SR-265 Lewis and Clark Bridge are tolled. The Sherman Minton Bridge and the Clark Memorial Bridge are not tolled in connection with the project. Find more information at www.RiverLink.com.

Find more details on the Ohio River Bridges Project at www.kyinbridges.com.

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Louisville Weather Forecast; January 20, 2017 at 05:00AM

Morning Weather Forecast: Cloudy with a temp of 55F.

Todays forecast calls for 61F and a low of 54F.

UV Index: 0

Humdity: 90

Pollen Count: 0.10

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Kentucky: Lane closures on KY 841 January 23-27,2017

January 19, 2017  – The right lane of KY 841 (the Gene Snyder Freeway) northbound through the tunnel will closed starting at 8:00 p.m. and reopening by 5:00 a.m. from January 23-25, 2017.  The right lane of KY 841 southbound through the tunnel will closed starting at 8:00 p.m. and reopening by 5:00 a.m. from January 25-27, 2017.

 

Personnel and vehicles will be present on the shoulders of KY 841 and SR 265 therefore motorists are asked to use caution in this area.

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First RiverLink Invoices Will Be Mailed Soon

Drivers can open accounts and reduce charges

 Jan. 19, 2017 – Vehicle owners without prepaid RiverLink accounts will soon receive their first invoices for tolled bridge crossings between Louisville and Southern Indiana. Not all vehicle owners will receive invoices at the same time. The first invoices will be sent Friday, with additional mailings to follow in the coming days.

Drivers with prepaid accounts and transponders pay the lowest toll rates. For drivers without prepaid RiverLink accounts, cameras capture license plates and invoices are mailed to registered vehicle owners. Toll rates are higher because of higher administrative costs.

Vehicle owners who receive bills in the mail can still receive lower toll rates, if they contact RiverLink customer service, open a prepaid RiverLink account and request a transponder.

 

RiverLink Invoices

Two one-way crossings in a passenger vehicle, over any of the tolled bridges, will trigger an invoice. Any additional crossings in the vehicle are collected for the next 15 days, and an invoice is mailed to the owner of the vehicle. Additional tolled bridges crossings after the initial invoice, and multiple vehicles registered to the same address, will be billed in separate invoices. Bills are not combined.

Bills can be paid online (www.RiverLink.com, click on the green log-in button at the top right of the screen), by mail, by phone or in person at a RiverLink customer service center.

Invoices are mailed using the following schedule:

1. The first RiverLink invoice includes only tolls owed, and no additional fees. Vehicle owners have 30 days to pay the bill.
2. If the bill is not paid, a second bill will be mailed that includes a $5 administrative fee. Vehicle owners have 20 days to pay the second invoice.
3. If the second bill is not paid, the vehicle owner is in violation and a $25 violation fee is added to the third invoice. The driver has 30 days to pay the third bill.
4. If the invoice is still not paid, the bill moves to collections and a $30 collections fee is added to the total amount. In addition to moving to the collections process, vehicle owners in Kentucky and Indiana who do not pay their tolls may face restrictions on vehicle registration until tolls and related fees are paid.

Enforcement ensures tolling is fair, and helps to keep rates as low as possible.

 

Open a Prepaid RiverLink Account

Vehicle owners who receive invoices can contact RiverLink customer service by phone or in person, open a prepaid RiverLink account and receive lower toll rates. Vehicle owners can request that current, outstanding tolls be reduced to the transponder rate. Trips taken before opening a prepaid RiverLink account will not qualify for the frequent-user discount.

It costs $2 to cross a tolled bridge in a passenger vehicle with a RiverLink prepaid account and transponder, and $4 to cross a tolled bridge without an account and transponder.

Vehicle owners must complete three steps:

1. Call 855-RIV-LINK or visit a RiverLink customer service center
2. Pay the current invoice (outstanding tolls will be reduced to transponder rates)
3. Open a prepaid RiverLink account

 

Vehicle owners are not able to open a RiverLink account online if there are outstanding tolls associated with the license plate.

To receive the benefits of conversion, drivers must open a RiverLink account before the bill moves to the collection process.

 

Check Invoices Carefully

As with any bill or financial statement, vehicle owners are encouraged to check their RiverLink invoices carefully for accuracy. Each statement will detail trips on tolled bridges for about a 15-day period. The invoice will include the date and time of each crossing, which tolled bridge was crossed and the amount of the toll.

Vehicle owners with questions about their invoices can contact RiverLink customer service by phone (855-RIV-LINK), by email (riverlink.inquiry@riverlink.com) or in person at one of two RiverLink customer service centers.

Customer service centers are located at 400 E. Main St. in Louisville and 103 Quartermaster Ct. in Jeffersonville. The centers are open 7 a.m. – 7 p.m. (EST) Monday – Friday. They are also open 8 a.m. – 2 p.m. (EST) Saturday.

High call volume and heavy traffic at customer service centers is expected as vehicle owners receive their first RiverLink invoices. Vehicle owners are asked to be prepared with their invoice number and license plate number. Patience is requested as wait times will likely be longer than usual.

A callback feature is in place for the morning, midday, and early afternoon hours. Customers who spend five minutes on hold have the option of leaving a preferred callback number. The callback feature is offered through 3 p.m., to help ensure representatives return calls in a timely fashion.

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RiverLink is the new tolling system making the Louisville – Southern Indiana Ohio River Bridges Project possible. RiverLink is all-electronic tolling, with no toll booths, no coin machines, no lines and no stopping.  Toll rates range from $2-$12.

The new I-65 Abraham Lincoln Bridge, the improved I-65 Kennedy Bridge and the new SR-265 Lewis and Clark Bridge are tolled. The Sherman Minton Bridge and the Clark Memorial Bridge are not tolled in connection with the project. Find more information at www.RiverLink.com.

Find more details on the Ohio River Bridges Project at www.kyinbridges.com.

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